Residential Security, Fire, and Surveillance
Will my alarm system work with a voice over IP or digital phone line provider?
We DO NOT recommend using VoIP or digital lines to connect a home alarm system. If a power outage were to occur, or interruption in your internet service, your home alarm system will not be able to communicate with our central station. This is just one example of why the system may not communicate with these phone lines. We offer several other means of communication through our monitoring center to avoid these potential problems.
Will my alarm system work with my DSL phone line?
Yes, your alarm system can send out signals through your DSL phone line, however a DSL filter is required and will need to be installed to ensure there are no interruptions on the line.
What happens to my alarm system if the phone line is cut?
If your system is armed, the siren will sound but ABF will not receive a signal. However, ABF can install our exclusive SafeNet or cellular unit which secures the transmission of the signal.
Can my system be monitored without a phone line?
Yes, we are able to monitor your system without a land line. Call and ask one of our sales representatives about our SafeNet radio or cellular monitoring system.
Will my alarm system work if the power goes out?
Yes, all security systems have what is called a standby or backup battery. In the event of a power loss in your home or business, this battery can supply power to the system for up to 24 hours, depending on the size of the battery backup. Caveat: You must have phone service during the power outage or have ABF’s SafeNet or Cellular Unit, which sends signals wirelessly to our monitoring center.
How often should I test my system?
You should test your system once a month. Call our Emergency Response Center at any time and they will be happy to assist you.
What is Resolution?
Resolution is the amount of resolvable detail in a picture, or the maximum number of pixels that can be distinguished either horizontally or vertically. The more resolution the more clarity of the image you will see.
What is Infrared Lighting (IR)?
Infrared lighting gives you the ability to let your cameras see in the dark. Color cameras are also sensitive to infrared light, but require an infrared filter to filter out the red light to keep the image colors looking natural.
Can my existing door have smart lock installed on it?
Yes, your existing door can have a smart lock installed that integrates with your security system. Whether it be a deadbolt lock or lever lock most doors can be easily retrofitted.
How can Home Automation save money?
Home Automation can significantly reduce your home’s energy consumption. You can automatically program your thermostat to adjust during unoccupied times and save approximately 10% off your heating/cooling bill annually.
Can Home Automation be installed in my existing home?
Yes, Home Automation systems can be installed in new construction or retrofitted to existing homes. Wireless technology allows additional components to be controlled in a retrofit situation
How can Home Automation save money?
Home Automation can significantly reduce your home’s energy consumption. You can automatically program your thermostat to adjust during unoccupied times and save up to 10% off your heating/cooling bill annually. By dimming the lights in your home 25%, you save approximately 20% in energy costs and quadruple the bulb life . Electric water heaters can also be programmed to turn off during the night reducing your energy consumption. Visit our Energy Management page to find out more.
How far away from the home will my medical button work?
Typically, you can only use your medical button within your home or very close in your yard. There are special applications ABF can do to accommodate for long range transmissions outside the home.
Can I only talk to someone through my intercom system?
No, you cannot only talk through your intercom but also see video as well.
Do I have to install an entire system in my home?
No, ABF can prewire speaker locations in new construction homes so you can go back and install speakers at a later time.
How often do I have to clean out my central vacuum tank?
We recommend you clean your central vacuum tank out once a year.
Where is the best spot to put a water sensor in my home?
ABF recommends putting water sensors next to sump pumps. This helps to ensure that, if the sump pump should not activate you still receive a notification from ABF of a water leak.
Do you have a restriction on which pet's we can register?
There is no restriction on the size or type of animal for this program. As long as you give us your pet’s name and likely location in the home we will relay this information to the proper authorities.
Commercial Security, Fire, and Surveillance
Can I lease a security system or do I have to purchase it outright?
We are flexible and allow you to lease your security system or purchase it outright.
How does a commercial security system differ from my home alarm system?
Besides the increased capacity (we can monitor hundreds of points on a single system), a commercial security system can provide multiple partitions (allowing some areas of your facility to be armed while others are not), can be set up to provide you notification if the alarm is not set or turned off according to your business schedule. Plus, we can monitor more than just security points- we can provide temperature monitoring for your critical areas such as server rooms and refrigerated rooms.
Do I need a fire alarm system?
Unlike many of the other systems we provide, whether or not you need a fire alarm system often depends upon the ordinances of the municipality the property is in. ABF highly recommends a fire alarm system regardless of whether or not you are required to have a fire alarm system by code.
What can I expect if I decide to have a fire alarm system installed?
Depending on jurisdictional differences, permits and plan reviews will usually be required. More often than not, this adds a significant amount of time to the typical fire alarm installation. If you are preparing to occupy a new facility in the near future, it is best to act now and talk to one of our commercial account representatives, who can help you determine what requirements will need to be met for your new property.
What Are the Code Requirements for a Fire Alarm System In My Building?
Codes vary by county and municipality. They depend on things such as what the building will be used for, how tall the structure is, and whether the building is protected by sprinklers.
What is the advantage of having a CCTV system?
A CCTV camera system is one of the most popular security systems for commercial facilities, and their capabilities go far beyond security alone. Their versatility makes them a perfect tool to combat not only theft and vandalism but other workplace issues such as safety, productivity, and human resource issues.
What types of cameras are available?
No technology in the security industry is evolving faster than CCTV. Choices range from small analog camera systems, to internet connected systems, to super high resolution ‘megapixel’ IP cameras. The options are seemingly limitless and can be confusing. Talk with one of our commercial account representatives today about your security needs and the benefits of each of these technologies.
Should I choose analog or IP cameras?
The choice depends on what the objectives of your overall security plan are. If your primary objective is to deter criminals and document a possible break-in or other criminal activity, a quality analog system may be all you need. If you are trying to detect sources of inventory shrinkage, document slip and fall incidents or other workplace accidents, or need to maintain several months of recorded footage, an IP camera system may be your best solution. Discuss your specific security concerns with our staff, and we can help you choose the system that is right for you.
Can I view my cameras from the internet?
Yes! ABF has systems that provide you with the ability to view your cameras from any internet connected computer, anywhere in the world. Our systems can send video clips from your cameras to a remote storage facility, so that motion events are stored and can be retrieved from a web browser on any computer.
Commercial Access Control and Intercom
What is Access Control?
Access Control is a set of procedures performed by hardware, software and administrators to monitor access, identify users requesting access, record access attempts, and grant or deny access to a specific area.
Why would I need access control?
Any company that needs to protect their assets by restricting access to their facility by unauthorized persons would benefit from an access control system. In combination with alarm and surveillance systems, access control provides an overall security solution for nearly any facility.
How does access control work?
Each person who needs access to your facility is given a credential (either a card or a small ‘keyfob” for attaching to your keychain). When placed in close proximity of the readers mounted by each door, the reader ‘reads’ the card and checks that information against the system programming, and either allows or denies access based on that information.
What is an Electric Strike?
An electric strike is a device that replaces a standard door strike. It is mounted on the door frame and receives the latch and latch bolt. Electric strikes allow mechanical free egress.
What is a Mag Lock?
A “Mag” Lock is the most basic type of electronic lock. A large electro-magnet is mounted on the door frame and a corresponding armature is mounted on the door. When the magnet is powered and the door is closed, the armature is held fast to the magnet, preventing the door from being opened.
Do I have to have an area of rescue system at my business?
Not all businesses are required to have area of rescue of rescue/refuge systems. The International Building Code (IBC) dictates the requirements for area of rescue and area of refuge. Let our code professionals tell you if, and where, you would need area of rescue.
Can nurse call systems be wireless?
Yes, nurse call systems can communicate back to the nurses stations wirelessly. The ability to use wireless nurse call systems is great for existing buildings or upgrades of existing systems.
What do I have to do to get a mass notification system?
Mass notification systems must be engineered by professionals. The engineering process ensures the proper decibel levels and audibility requirements to meet code.
If we want to upgrade our school clock system can we reuse our existing clocks?
Sometimes we are able to reuse the existing clocks in a building when upgrade the clock systems. It really depends on the technology you would like to upgrade to and the condition of the existing clocks.
How can Business Energy Management save money?
Home Automation can significantly reduce your home’s energy consumption. You can automatically program your thermostat to adjust during unoccupied times and save up to 10% off your heating/cooling bill annually. By dimming the lights in your home 25%, you save approximately 20% in energy costs and quadruple the bulb life. Electric water heaters can also be programmed to turn off during the night reducing your energy consumption. Visit our Energy Management page to find out more.
Can you design UL code compliant fire alarm systems at your firm?
Yes, we have several NICET certified fire alarm designers that understand not only the codes that apply, but the fire districts themselves and all of their specific requirements.